How do you describe customer service on a Resume

Posted by Mildura Resume on 25 Nov 2025

When you are applying for a customer service job, it’s essential to emphasize your relevant knowledge and experience in your resume. A well-written resume can make huge difference when you apply for the job you’re looking for. Here at Mildura Resume, we specialize in writing resumes to make you stand out from the crowd. In this post, we’ll provide tips on how to present the customer service aspect of your resume.

  1. Use action verbs. When you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service and have seen results.
  2. Make sure to include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of saying "worked in customer service," use the phrase "managed the customer service reps and handled complaints from customers."
  3. Provide metrics: Include relevant metrics like customer satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% by using effective methods for problem solving."
  4. Make your resume more tailored: Customize your resume to match the customer service position that you’re applying for. Include the relevant skills and experience that are most relevant to the job.
  5. Ask for professional help and proofread You should proofread your resume prior to uploading it to ensure it is error-free. If you require help you can seek help from a professional with Mildura Resume.

With these suggestions that you will be able to craft a resume for customer service that effectively highlights your relevant work experience and expertise. Remember to make your resume specific to the job you’re applying to and ensure that you have it proofread before you submit it. Mildura Resume can also assist you in creating a successful resume that displays your capabilities and expertise.

First time using a resume writer, and so happy with the finished resume. I was also so impressed with the prompt responses throughout the whole process from Tanya and in general the quick turnaround time to produce it. I love the fact the resume represented who I am based on my skills and attributes. I definitely recommend Mildura Resume to anyone who hasn't used a resume writer before. They are also so affordable compared to so many on the market who charge an absolute fortune.
Angela Skaf
Super fast, professional service, these guys saved my day.
Jo-anne Murray
Very well detailed resume written by Tanja, beyond my expectations.
Luke C
I would highly recommend the services of Mildura Resume to anyone who is looking for a professional service with friendly and reliable staff. Nothing was too difficult, great communication and the finished product was delivered in a timely manner to a very high standard.
Jason Rigby
I used Mildura Resume for a government role submission, which included a selection criteria response. I was very impressed and it landed me the job that i wanted. Thank you again.
Roger Berick
Great experience, I honestly recommend this to anyone. The way they have done the hard work, I really appreciated. They done my work within given time frame. Very fast, accurate and very very professional. They done a lot better than what I have expected . Good work guys. Thanks a tons.
Nayan Prajapati
I am so pleased to have used Tanja services. She was so responsive and very quick with completing my resume, cover letter and selection criteria. I am so happy that I invested in getting a professional resume. She was also helpful ! After receiving my Resume and cover letter I applied for the position and I ended up landing an interview and than getting the job!
Reagan Grace
Professional, timely and concise.
S L
One of the most professional businesses I have come across. I can not thank Mildura Resume enough for their work and because of their skillful resume writing I managed to get a job 2 weeks after I sent out my revised resume. Thank you again and I will be telling everyone about you.
Sandra Tricoli
Highly recommend these guys! Very professional and knowledgeable.
Jeremy Markus
How to Describe Customer Service on a resume

Resume

We provide professional resume writing services.

How to Describe Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to Describe Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Describe Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our highly experienced resume writers will make sure your resume stands out from the crowd.

We’re a team of highly qualified and seasoned Recruiters, consultants and HR Professionals who are committed to providing you with an excellent, well-written resume or cover letter.

We pride ourselves on our extensive understanding of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide variety of professions, industries, and areas means that we can produce a high-quality, impactful resume that suits your specific needs.

Our goal is to provide you with a striking and impressive resume that is correctly optimised for success in Mildura‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be sure that you will be happy with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 648 974