How to Describe Customer Service on a resume

Posted by Mildura Resume on 25 Nov 2025

When you are applying for a customer service position, you must be sure to showcase your relevant experiences and abilities on your resume. A professionally written resume can make an enormous difference in getting the job that you desire. At Mildura Resume, we specialize in offering resume writing services to help you stand out from your competitors. In this article, we’ll give you tips on how to describe customer service in a resume.

  1. Use action verbs: When talking about your experience with customer service include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in the work of customer service and achieved the desired results.
  2. You should include specific job responsibilities and responsibilities: Be precise when describing your customer service experience. Instead of simply saying "worked in customer service,"" say "managed an entire team of customer service representatives and took care of complaints from customers."
  3. Give metrics: Include pertinent metrics , such as customer satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Tailor your resume: Tailor your resume for the customer service position you’re applying for. Highlight your skills and experiences which are most relevant for the position.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before uploading it to ensure the resume is error-free. If you require assistance take advice from a professional from Mildura Resume.

Following these steps that you will be able to craft a resume for customer service that effectively highlights your relevant experiences and capabilities. Make sure you adapt your resume to the job you’re applying to and make sure you proofread it prior to submitting it. Mildura Resume can also assist with the creation of a strong resume that highlights your abilities and expertise.

Fantastic job very please recommend to anyone who needs resumes, very polite well explained and collected early bonus.
Fred Hadley
Fantastic I had me update earlier in the year and got a new job a month later after receiving my new resume. Great Team and great service, I even have past on there details to others to call up to update. Will be calling again to get my linkedin account made 5 Stars all round
Mario Robertson
Super easy to work with. I did a face to face. In 3 days u had my resume. I had 2 interviews in the first week. Thanks heaps guys.
Timmy Teale
Tanja is friendly and helpful. Her reply was quick, and her work is very professional. I would recommend Melbourne Resume.
Jonathan
Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
Excellent service, reasonable priced and very professional. Would highly recommend Mildura Resumes, Tania did an awesome job updating my hubby's resume so much so within hours of applying for positions using his new updated resume he received a call and in a couple of days had a job. #perthresume #coverletter #jobsearching #resumewriting
Genene McGroder
Positive: Professionalism, Quality, Responsiveness, Value Tanja thank you so much for the fast turnaround and also how well you updated my CV. I had a particular job advert I needed responses for and to update my CV at the same time. Tanja provided excellent customer service and contacted me within a day and worked to the tight timeframe I had. I would definitely use SR again and highly recommend Tanja herself. Thank you again.
Ruby
Thank you so much for taking my jumble of documents and turning them into such an excellent resume and cover letter. I am so impressed by the quality and speed of your work while being really responsive to my needs. I feel much more confident in my job search now.
Hilke Legenhausen
I ordered the Gold Package which was a Resume and Cover letter. I would honestly rate it an easy 10/10. Not only was the resume and cover letter perfect but the Customer Service is what really blew me away. Literally a few minutes after making the order I was contacted and a resume plan was formulated. Thank You Tanja :)
Sev
Positive: Professionalism, Quality, Responsiveness, Value Amazing service, quality and turnaround!
Stephanie Wilmott
How to Describe Customer Service on a resume

Resume

We provide professional resume writing services.

How to Describe Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to Describe Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Describe Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our highly seasoned resume writers will ensure your new resume sticks out among the rest.

We’re a team of highly certified and seasoned Recruiters, consultants and HR Professionals that are committed to delivering an excellent, well-written cover letter or resume.

We pride ourselves on our extensive understanding of top-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a vast range of industries and professions means that we can create a high-quality, powerful resume that meets your personal requirements.

Our end goal is to deliver you with a striking and impressive resume that is perfectly optimised for success in Mildura‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be confident that you will be happy with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 648 974