How to present Customer Service on a Resume
When applying for a customer service job, it’s important to highlight your relevant experience and skills on your resume. A well-written resume can make a an enormous difference in getting the job you’ve been hoping for. Here at Mildura Resume, we specialize in providing resume writing services to assist you in standing out your competition. In this article, we’ll give you tips on how to write about the customer service aspect of your resume.
- Utilize action verbs when you are describing your customer experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in your work with customers and have seen results.
- Include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customers service representatives and took care of customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction rates , to prove your contribution. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Create a custom resume by tailoring your resume to fit the job you’re applying for. Highlight the experience and skills which are most relevant for the job.
- Proofread and seek professional help: Proofread your resume before submitting it to ensure that it is error-free. If you need assistance you can seek help from a professional through Mildura Resume.
If you follow these advices and guidelines, you can write your own customer service resume which effectively highlights your relevant experiences and capabilities. Remember to adapt your resume to the job you’re applying for , and ensure that you have it proofread before you submit it. Mildura Resume can also assist in creating a professional resume that highlights your strengths as well as your experience.
