How do you describe Customer Service on a resume

Posted by Mildura Resume on 17 Nov 2024

When you are applying for a customer service job, it’s important to highlight your relevant experience and skills on your resume. A well-written and professional resume can make significant difference in obtaining the job you want. Here at Mildura Resume, we specialize in resume writing to assist you in standing out the competition. In this article, we’ll go over tips on how to talk about customer service in a resume.

  1. Use action verbs: When discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in customer service work and achieved the desired results.
  2. Incorporate specific job duties and responsibilities. Be clear when describing your service experience. Instead of using the phrase "worked in customer service,"" write "managed the team of customer service reps and dealt with customer complaints."
  3. Use metrics: Provide relevant metrics like customer satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Create a custom resume by tailoring your resume to match the customer service position that you’re applying for. Highlight the experience and skills that are relevant to the position.
  5. Check your resume for errors and seek help from a professional: Proofread your resume before submitting it to ensure that it is error-free. If you require assistance seek professional assistance at Mildura Resume.

Following these steps and guidelines, you can write your resume for customer service that effectively highlights your relevant work experience and skills. Make sure you make your resume specific to the job you’re applying to and ensure that you have it proofread before you submit it. Mildura Resume can also assist with the creation of a strong resume that highlights your abilities and expertise.

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How to Describe Customer Service on a resume

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